STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 1 cubic foot. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Our meters measure water in cubic feet (cu. ft.). Residential usage is allowed up to 2,000 cu. ft. of water per billing cycle (every two months) at the base rate of $143.10. For more information on billed usage over the 2,000 cu. ft. allowance, see the rates and policies section of our website.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
